1. Who we are
AEC4KIDS LTD (company number 15024138) is responsible for personal data processed for orders placed through this website. Registered office: Flat 5, Ambleside, Albert Drive, Southfields, London, SW19 6JY, United Kingdom. Contact us at egyptian_chess@outlook.com.
2. Personal information we may collect
- Contact and delivery details, such as your name, email address, delivery address and postcode.
- Order information, such as items ordered, quantities, shipping choice, order reference, payment status and customer-service messages.
- Information processed during checkout by Stripe, including payment and fraud-prevention data. We do not intend to receive or store your full card number or security code on this website.
- Technical and security information made available through hosting and server logs, such as IP address, browser/device information, request timestamps and error logs.
Please do not send us sensitive personal information unless it is genuinely necessary for a customer-service issue.
3. Why we use information and our legal bases
- To process and deliver orders, communicate about orders and handle returns: necessary to perform our contract with you.
- To maintain business, tax and accounting records and comply with legal obligations: compliance with the law.
- To protect the website, prevent fraud, resolve disputes and keep records of customer communications: our legitimate interests, balanced against your rights.
- To send direct marketing, where we do so: consent where required by law, or another lawful basis where legally permitted. You can opt out of marketing at any time.
- For non-essential cookies or analytics, if these are introduced: consent where required by law.
4. Service providers and sharing
We share only the information reasonably needed with service providers that help us operate the store, including:
- Stripe for secure payment checkout, payment processing and fraud prevention.
- Netlify for website hosting and serverless checkout functionality.
- Royal Mail or another postal/courier provider to deliver your order and provide tracking where available.
- Email and communications providers to receive and respond to customer enquiries.
- Authorities, customs or professional advisers where required by law or needed to protect legal rights.
We do not sell customer personal information. Service providers may process information under their own privacy notices and contractual obligations.
5. International transfers
Some service providers may process personal data outside the United Kingdom. Where a restricted international transfer occurs, the responsible provider must use an applicable legal transfer mechanism and safeguards. Please refer to the relevant provider's privacy information for details about its processing and transfers.
6. How long we keep information
We keep personal data only for as long as reasonably necessary for the purposes set out above. Order, tax and accounting records may need to be retained for up to six years or another period required by law. Customer-service correspondence and technical logs are kept for a period appropriate to the issue, security need or legal requirement, then deleted or anonymised where practicable.
7. Your rights
Depending on the circumstances and applicable law, you may have the right to request access to your personal data, correct it, erase it, restrict its use, object to processing, or receive data in a portable format. Where processing relies on consent, you may withdraw that consent. To make a request, email egyptian_chess@outlook.com. We may need to verify your identity before responding.
You may also complain to the UK Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint, or to another supervisory authority where applicable.
8. Children
The game may be suitable for players aged 8 and over, but website purchases should be made by an adult. We do not intentionally ask children to provide personal data through the store. A parent or guardian who believes a child has provided personal information can contact us.
9. Security and changes
We use reasonable technical and organisational steps appropriate to the nature of the information. No internet transmission or storage method can be guaranteed completely secure. We may update this notice from time to time; the latest version will be published on this page.